The Alternative to Trustpilot for Online Brokers

Discover a better way to collect, manage and showcase user reviews.

Acquire customers in more markets

Unlike Trustpilot, our service and all reviews are available in Arabic, Chinese, Indonesian, Malay (and 5 other languages) to help you build your brand and boost your conversion rate in more markets.

Say goodbye to disputing reviews!

Hide a small percentage of your reviews at will, if you suspect they are fake or were posted in error. No explanations or justifications are required.

Easily verify your reviewers' identity

Associate reviews with customer IDs in your CRM. This will make it easier for you to resolve negative reviews or even reward positive reviews.

Get more granular insights

Because we ask traders to rate your service across its range of markets, trading platforms, trading tools, deposit and withdrawal options, and customer service, you'll know exactly what they like least and most.

No duplicate reviews

Because we only allow traders to review your service once, you'll avoid duplicate or repeated reviews.

How it works

Get user reviews

Get listed on Brokerpedia, start collecting user reviews and build your BrokerScore for free.

Show them on your website

When you're ready, add our widgets to your website to showcase your BrokerScore and/or testimonials.

Convert more clients

Trust is hard-earned and easily lost. Build trust instantly with prospective clients, and get up to 34% more traders.*

Business registration

From $0 per month

Contact us

Request a free demo Send an email

Our service

Create an account to add these user rating widgets to your website in a few clicks. They're all mobile-friendly, and available in 9 languages.

Essentials

Get more reviews

Do you want more reviews? Ask your traders for feedback directly from your website.

Start hereFree Plan

Get more followers

Encourage your traders to follow your posts on Brokerpedia.

Start hereFree Plan

Build trust

Build trust with potential clients by drawing their attention to your listing on Brokerpedia.

Start hereFree Plan

BrokerScore

Overall Callout

Highlight your service rating (e.g. Excellent) and star rating.

Start herePlus Plan

Category Callout

Highlight your service rating (e.g. Excellent) and star rating in one of our 5 categories.

Start herePremium Plan

Maxi Score

Highlight your BrokerScore, stars and total number of reviews.

Start herePlus Plan

Mini Stars

Highlight your stars.

Start herePlus Plan

Mini Callout

Highlight your service rating and stars.

Start herePlus Plan

Mini Combo

Highlight your service rating, stars and total number of reviews.

Start herePlus Plan

Mini Counter

Encourage users to read your reviews on Brokerpedia.

Start herePlus Plan

Horizontal Widget

Highlight your service rating, BrokerScore and total number of reviews in horizontal format.

Start herePlus Plan

Testimonials

Cards

Showcase your recent reviews, as a cards.

Start herePremium Plan

Social Feed

Showcase your recent reviews, as a social media feed.

Start herePremium Plan

Get granular insights into what traders like most and least about your service across 5 categories, and use these insights to improve your processes:

Range of markets;
Trading platform;
Trading tools;
Deposits and withdrawals;
Customer service.

Track the number of reviews you've received over time. We'll also break this down by sentiment, across positive, negative, and mixed reviews.

We'll also show you how many reviews you've replied to over time, to help you improve customer engagement.

Get reviews

How can I get reviews on Brokerpedia?

Start by adding a 'Review us on Brokerpedia' button to your website. This button will take users to your broker profile page where they can leave a review. It's also advisable to email new and existing users to ask them for a review. Sign-in to your account for your personalised button and email HTML template.

How can I customise the widgets?

All our widgets are available in up to 9 different languages. You can also choose between light and dark modes. Once you've customised your widget, click 'Install this widget' for installation instructions.

How do I add a widget to my website?

Click 'Install this widget' for two-part installation instructions: 1) add a lightweight Javascript file to your website's <head>, then 2) add HTML code where the widget should appear. In both cases, the code only needs to be added on the widget's page.

Are your widgets mobile-friendly?

Yes, all our widgets are mobile-friendly. They are designed to work seamlessly on devices with different screen sizes.

Manage reviews

How can I manage reviews?

Sign in to your broker account to manage reviews. When a new review is posted, it will appear under the 'Unread reviews' tab. Click this tab to access new reviews, or those awaiting your action. From there, you can either reply, close the conversation, request identity documents or make the review private. Mark the review as 'read' once you are done.

How do I reply to a review?

Brokerpedia gives you the opportunity to respond to reviews. All conversations happen publicly, in a spirit of transparency. Click 'Reply' to go straight to the reply form.

Can users edit or delete their review?

Users cannot edit their review once posted, however, they have the ability to delete it.

What happens when I close a conversation?

Close a conversation to prevent further replies in connection with a specific review.

What happens when I make a review private?

At Brokerpedia, we understand that sometimes customers can leave reviews in error, or that your competitors may seek to harm your reputation. That's why we allow brokers to hide a small percentage of their reviews with no explanation needed. When you make a review private, it will no longer appear on your profile. In addition, we'll exclude that review from your BrokerScore, updated daily.

How often do you update my BrokerScore?

We update your BrokerScore daily, a little after midnight UTC.

Validate reviews

How can I get a trader's real name?

Click 'Request ID docs' to automatically request that the user shares their identity documents with us. We'll review them, and share their full name with you privately.

How can I associate a review with a trader's account id?

Brokerpedia makes it possible for you to associate a trader's account id in your systems with their review on our service when you invite them to leave a review. Open the 'Email template' if your broker account for more information.

Broker profile

How can I add my company's logo?

We'll add your company's logo to your profile on our end, shortly after you create an account.

How can I edit my company's logo?

Users

Can I add other users to my broker account?

You can add more than one user to your broker account if your subscription allows. This is helpful if you need to share your account with marketing or customer service representatives for example.

How can I add a user to my account?

To add a user to your account, ask them to sign up through the registration form for brokers. We'll automatically add them to your broker account if they have a corporate email address. For example, they will need a @broker123.com email address to access the broker123.com profile.

What is a primary user?

Every account needs a primary user. The primary user is the person we'll contact if we have any enquiries. The primary user is also the one who receives email notifications.

Can the primary user unsubscribe from email alerts?

Yes, you can unsubscribe from email alerts at any time.

* WikiJob A/B Tested Social Proof, Leading To Increased Purchases

Contact us

Request a free demo Send an email